Legal

Privacy Policy

Last updated: July 6, 2026

1. Information We Collect

We may collect account details such as name, email, username, birth information, profile preferences, subscription status, device identifiers, referral codes, support messages, reports, community posts, messages, analytics events, and other information you choose to provide.

2. Sensitive Inputs

Some Origin features ask for birth date, birth time, birthplace, relationship details, photos, or personal reflections. Provide only information you are comfortable sharing. Avoid submitting highly sensitive medical, legal, financial, or emergency information.

3. How We Use Information

To create and secure your account.
To provide personalized astrology, numerology, tarot-style, report, community, and messaging features.
To process subscriptions, credits, purchases, and customer support requests.
To send service, product, safety, and notification messages when enabled.
To run product analytics, including screen-level duration, performance, feature reliability, and product improvement.
To prevent abuse, protect security, and comply with legal obligations.

4. Analytics and Screen Duration

Origin may record limited usage analytics connected to your account or device, such as screen name, time spent on that screen, app environment, device platform, performance signals, and basic event timing. We do not use this analytics layer to store message contents, free-form text you type, private form answers, journal text, or report answers.

Access to user-level analytics in admin tools is limited to authorized team members who need it for product quality, support, security, or service improvement. Raw analytics events are intended to be retained for up to 90 days, and aggregated analytics for up to 12 months, unless a longer period is required for security, legal, or dispute reasons. If analytics is used for marketing profiling, we will request any additional consent required by applicable law.

5. Sharing

We may share information with service providers that help operate Origin, including hosting, analytics, authentication, notifications, payments, app store services, AI processing, and customer support. We do not sell your personal information.

6. Community Visibility

Content you post in community or messaging areas may be visible to other users or moderators depending on the feature. Do not share private information you do not want others to see.

7. Retention and Deletion

We keep information for as long as needed to provide Origin, comply with law, resolve disputes, enforce agreements, and maintain security. You may request account deletion or privacy support at support@enterorigin.app.

8. Security

We use reasonable technical and organizational safeguards, but no online service is completely secure. Keep your login credentials private and contact us if you believe your account has been compromised.

9. Children

Origin is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided information, contact us.

10. International Processing

Your information may be processed in countries other than where you live. Those countries may have different privacy laws.

11. Contact

Privacy questions or requests can be sent to support@enterorigin.app.